Package Protection
Package Protection
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SHIPS FROM UNITED STATES
SHIPS FROM UNITED STATES
All orders ship with Love from Louisiana.Once shipped within 1-2 business days, delivery within: 3-7 Business Days.
100% NO-RISK MONEY BACK GUARANTEE
100% NO-RISK MONEY BACK GUARANTEE
30 Days Money Back Guarantee - In the unlikely event the receiver receives a damaged product, simply contact us for an instant refund.
UNIQUE - ONE OF A KIND GIFT
UNIQUE - ONE OF A KIND GIFT
Not sold in stores. Personalized and shipped from the USA.
From Our Team to You: Packing Gifts with Heart
FAQs
How long after placing my order will it be shipped?
We typically ship all orders within 1-2 business days. If you select Express shipping at checkout, we'll send your item via USPS Priority Mail once production is complete.
Custom Metal Art items may take 2-5 days for production depending on how complicated of the metal art and delivery will be within 2-5 business days.
What carrier do you use ?
We ship all items with USPS and UPS. For international shipments, your local mail carrier will handle and deliver the item once it enters your country.
What if I didn't receive my order ?
Please email us: support@shinemet.com or fill our contact us form quoting your order number from the confirmation email/SMS message. We'll help track down your order.
What about custom fees/taxes ?
We do our best to help ensure your item arrives as smoothly and quickly as possible, including labelling the package with all relevant information for customs authorities.
Changes to EU customs regulations means you may be charged sales tax (VAT) upon delivery of your order. Refer to your country tax authority for guidance on what fees are due on items shipped from the USA.
If fees are charged by customs, they are payable by the recipient.